Most queries can be answered by reading the FAQ section.
For general enquiries, please e-mail us on [email protected] or use the contact form. E-mail is always the best and fastest to contact us. We aim to respond to e-mails within one working day.
Please note that the general enquiries team cannot deal with individual medical enquiries.
To contact the PharmacyOnline.co.uk doctors, please register or log in.
Once you are registered and logged in messages can be exchanged with the site doctors securely (encrypted) in your My Account area.
When doctors reply to a message, an e-mail is sent asking you to log in to view the reply.
THIS SERVICE IS NOT FOR EMERGENCY USE
If you are in the UK, please telephone 111 or visit the NHS 111 website for urgent medical requirements. For life-threatening emergencies, please dial 999.
We are keen to receive feedback from customers/patients and any interested parties as this helps us to improve our service.
We are interested in hearing from doctors and others about our service and about new services we could provide.
PharmacyOnline.co.uk strive to give every patient the best experience possible. If you do feel that we could have done better, we will do our utmost best to make things right. Please use our contact form if you have any complaints with our service. If this isn’t satisfactory and the response you obtained was not what you expected, then you can escalate your concerns to our governing agencies, the General Pharmaceutical Council (GPhC) or Health Improvement Scotland (HIS).
Company Registration Number: SC610804
VAT Number: GB 308625895