Delivery

ServicePriceDetails
Free (For orders over £45.00)£0.00Estimated delivery within 2-3 working days. Excludes bank holidays.
Free Same-Day Local Delivery£0.00Only for select Glasgow postcodes.
Royal Mail Tracked 48£3.19Estimated delivery within 2-3 working days. Excludes bank holidays. Not a guaranteed service.
Royal Mail Tracked 24£4.19Estimated delivery within 1 working day. Excludes bank holidays. Not a guaranteed service.
DPD Next Day Monday to Friday£5.69

Usually arrives the next day. May take up to 2 days.

Excludes Highlands & Islands or Ireland. Royal Mail must be used.

DPD Saturday & Sunday£7.99

Usually arrives the next day. May take up to 2 days.

Excludes Highlands & Islands or Ireland. Royal Mail must be used.

Royal Mail International Tracked & Signed£9.99

Estimated delivery within 7 working days.

Orders containing weighted items will also be subject to additional charges on top of the £9.95 shipping charge. This will be advised at the checkout before payment.

  • Click & Collect / Pickup Points

    For Royal Mail, you may use click & collect options at 10,000 Post Offices and 1,200 Customer Service Points.

    With DPD Pickup, you can have your order delivered to the nearest DPD Pickup point. An 'in-flight' option is now available through the text and email notifications, by which the delivery can be diverted to a local DPD Pickup point.

    Our current shipping and delivery partners are Royal Mail and DPD, and you can access their terms and conditions by clicking here https://www.dpd.co.uk/terms-and-conditions.jsp or here https://www.royalmail.com/terms-and-conditions. The various delivery options time scales and guarantees are provided by our delivery and shipping partners and not us.

  • Discreet delivery

    We are proud to offer fast and discreet delivery for all our treatments. So you can get your order delivered tomorrow, and only you will know what's inside.

  • Plain packaging

    All treatments are sent in discreet packaging. No mention of the medication appears on the packaging, so only you'll know what's inside. No logos. No mention of pharmacy. No description of the contents.

  • Approved Orders

    All orders must be approved by a prescriber before they can be dispatched, please note if you choose express delivery, this will be from the point the item is approved by the prescriber. This is usually within a few hours.

    Orders are sent signed for or guaranteed for express delivery; customer services cannot fast track your order to be reviewed by the prescriber.

  • Free delivery on all orders?

    The truth is like virtually everything else, "free" delivery on all orders is not actually free. For most online shops, the cost of free delivery is folded into the prices for items. For this reason, we guarantee the price of our products will always be amongst the lowest in the industry, including when the delivery charge is factored in.