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Back to Blog3 September 2025

Real Time Video Assessment

As part of your weight-loss treatment, we ask you to record and upload a quick real-time video. This only takes a minute and is designed to keep you safe.

It helps us to:

  • Make sure the person ordering is really you.
  • Double-check your height and weight details so your BMI is accurate.
  • Confirm the medicine is suitable before we prescribe.
  • Prevent mistakes or medicines being given to someone they might not be safe for.

How it works:

You can record and upload your video straight after you have completed your assessment.

You will be sent an email with instructions on how to upload your video and you can also log into the members area at any time and upload your video there.

This simple step means our prescribers can be confident your treatment is right for you and that we continue to keep you safe throughout your journey.

Do's

  • Full Body front image
  • Full body side image
  • Wear tight fitting clothing

Dont's

  • Only do a close up of your face not showing your body
  • Wear dark clothing that hides body shape
  • Wear baggy clothing that hides body shape
  • Only show your body and not your face

Please note that your order will not be approved until your video has been received.

The video below shows you exactly how to do it.

*Insert video

Thinking about starting your weight loss journey?

You can use our Weight Loss Service online at Pharmacy Online and have it shipped directly to your door. No need to make a trip to the doctor's office or the pharmacy. Following a short online consultation with one of our pharmacists, or an online doctor, you simply place your order online and get started on your weight loss journey.